Shipping/Service Policy

At Price Value Store, we are committed to delivering great products at unbeatable prices quickly, reliably, and with care. Please review our Shipping & Service Policy below for information on processing, delivery, and service expectations.

1. Order Processing

  • Order Confirmation: After placing your order, you will receive an order confirmation email. Please review your order details carefully.
  • Processing Time: Orders are typically processed within 1–3 business days (excluding weekends and holidays).
  • During peak seasons or promotional events, processing times may be slightly longer.

2. Shipping & Delivery

We offer affordable and reliable shipping options to ensure your order arrives safely and on time.

Shipping Options & Times:

  • Standard Shipping: Estimated delivery within 5–10 business days
  • Expedited Shipping: Estimated delivery within 2–5 business days (available at checkout for eligible locations)
  • International Shipping: Currently limited (contact us for availability and pricing)

Shipping times are estimates and may vary based on location, carrier delays, or external factors beyond our control (e.g., weather, customs, holidays).

Shipping Rates:

  • Shipping rates are calculated at checkout based on the weight, size, and destination of your order.
  • Free shipping may be available on qualifying orders or during promotional periods.

3. Order Tracking

Once your order is shipped, you’ll receive a shipping confirmation email with a tracking number. You can track your order status anytime using the tracking link provided.

If you don’t receive your tracking information within a few days of placing your order, please check your spam folder or contact our support team.

4. Incorrect or Undeliverable Addresses

Please ensure all shipping information is accurate when placing your order.

  • Orders returned to us due to incorrect or incomplete addresses may incur additional reshipping fees.
  • If an order is undeliverable due to customer error, we are not responsible for delays or lost packages.

5. Lost, Stolen, or Damaged Packages

We take every precaution to ensure your items arrive safely. If your package is lost, stolen, or arrives damaged:

  • Contact us within 7 days of the delivery date.
  • Include your order number and any relevant photos or documentation.
  • We will work with the shipping carrier to investigate and resolve the issue promptly.

6. Service Availability

  • Our website is available 24/7 for browsing and shopping.
  • Orders are processed Monday through Friday, excluding holidays.
  • Customer support is available during standard business hours.
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